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Privacy Policy

1. Introduction

GBC Law (the “Firm,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our legal services and this website, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy legislation.

By using our website or engaging our services, you consent to the practices described in this Policy.

2. Scope of This Policy

This Policy applies to:

  • Visitors to our website at www.gbclaw.ca
  • Prospective clients who contact us through our website contact form
  • Clients and individuals whose personal information we handle in the course of providing legal services

This Policy does not apply to anonymized or aggregated information that cannot identify a specific individual.

3. Personal Information We Collect

We collect only the personal information necessary to provide our legal services and respond to inquiries. This may include:

3.1 Information You Provide to Us

  • Contact details: name, postal address, telephone number, and email address
  • Information you submit through our website contact form
  • Legal matter details: facts, circumstances, and other information relevant to your legal matter that you share with us in the course of retaining our services
  • Identification information required by law or professional rules (e.g., for client identification and verification purposes under Law Society requirements)

3.2 Information Collected Automatically

Our website does not use cookies, tracking pixels, or third-party analytics tools. We do not automatically collect personal information through your use of our website beyond what you voluntarily submit via our contact form.

4. How We Use Your Personal Information

We use your personal information only for the purposes for which it was collected, including:

  • Responding to your inquiries submitted through our contact form
  • Providing, managing, and delivering legal services to you
  • Fulfilling our professional and legal obligations under applicable law and Law Society rules
  • Maintaining accurate and complete client records
  • Detecting and preventing fraud or other unlawful activities
  • Complying with court orders, subpoenas, or other legal processes

We will not use your personal information for any purpose other than those listed above without obtaining your prior consent, unless required or permitted by law.

5. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to any third party. We do not share your personal information with third-party service providers.

We may be required to disclose personal information without your consent only in the following limited circumstances:

  • As required by law, court order, or regulatory authority
  • To comply with our obligations to courts, tribunals, or government bodies in the course of legal proceedings
  • To Law Society bodies or professional regulators in the discharge of our professional obligations
  • Where disclosure is necessary to prevent or investigate fraud, illegal activity, or a serious threat to the safety of any person

We remain bound by solicitor-client privilege and our professional duties of confidentiality in all circumstances.

6. Retention of Personal Information

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, and in accordance with the retention requirements established by the Law Society of British Columbia and applicable legislation. Once personal information is no longer required, we securely destroy or anonymize it.

7. Protection of Personal Information

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, use, disclosure, alteration, or destruction. These safeguards include:

  • Restricted access to client files on a need-to-know basis
  • Secure storage of physical records
  • Password protection and access controls for electronic records
  • Secure transmission protocols for electronic communications

While we take every precaution to safeguard your information, no method of transmission over the Internet or electronic storage is completely secure. We encourage you to exercise caution when sharing sensitive information via email or our website contact form.

8. Your Rights

Subject to applicable law and our professional obligations (including solicitor-client privilege), you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete personal information
  • Withdraw consent to the collection, use, or disclosure of your personal information (subject to legal and contractual restrictions)
  • Lodge a complaint with the Office of the Privacy Commissioner of Canada or the applicable provincial privacy commissioner

To exercise any of these rights, please contact our Privacy Officer using the contact information provided below. We will respond to your request within a reasonable timeframe, typically within 30 days.

9. Links to Third-Party Websites

Our website may contain links to external websites for your convenience. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Minors

Our website is not directed to individuals under the age of 19. We do not knowingly collect personal information from minors through our website. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised Policy on our website with an updated effective date.

We encourage you to review this Policy periodically. Your continued use of our website following any changes constitutes your acceptance of the revised Policy.

12. Contact Our Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our designated Privacy Officer:

Firm Name: GBC Law
Privacy Officer: Privacy Officer
Address: #485-6400 Roberts Street, Burnaby, BC V5G 4C9
Telephone: 604-437-0461
Email: info@gbclaw.ca

You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or, if applicable, your provincial privacy commissioner.